PREMIER ELDER SOLUTIONS

PRIVACY POLICY

Welcome to Premier Elder Solutions. The following Privacy Policy (“Policy”) applies to this website and all other services of Premier Elder Solutions, LLC, its subsidiaries, affiliates, divisions and successors (“Provider”). PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE OR OTHER SERVICES OF PREMIER ELDER SOLUTIONS.

The services provided by Premier Elder Solutions are of a delicate nature. We want our clients to be able to effectively and efficiently utilize the Premier Elder Solutions, LLC website (the “website”) and the amenities offered, but at the same time recognize the importance of maintaining the necessary level of privacy, confidentiality, and discretion. Premier Elder Solutions values its clients, and has therefore created the following Privacy Policy to ensure that users of this website understand its privacy practices, what happens to the data that is shared on the site, and what steps Premier Elder Solutions has taken to safeguard that data.

If, at any time, you have questions about this Privacy Policy, please contact us at info@premiereldersolutions.com.

1. COMMITMENT TO CONFIDENTIALITY.

Confidentiality is a top priority for Premier Elder Solutions. We are committed to maintaining the highest level of confidentiality with all of the information shared, received, and stored on this website from its users. This Privacy Policy assures you that the information you share on this website is kept confidential and fully secure.

Links to other websites and services may be available to you to provide additional useful information and services, and such links are clearly labeled. However, links that take you off of this website are not governed by the Premier Elder Solutions, LLC Terms of Use or this Privacy Policy. Provider is therefore not responsible for the privacy policies or actions of those who control other, external websites. We encourage you to look for and review the privacy policies of any website you visit.

Provider may also partner with third parties to provide links to third-party websites to offer you additional information and services. You may see both the Premier Elder Solutions logo and the third party’s logo on these third-party websites. Users of these websites should be aware of who is collection the information, including private health information. Provider may not have control over third-party partners’ use of your information.

2. COLLECTION AND USE OF PERSONAL INFORMATION.

Users of this website have the option to provide certain personal information about themselves and/or persons under their care. This personal information may be required in order to receive specific services. By providing such information, you are agreeing that Provider may store and process such information, as well as share information that has been affirmatively designated by you with the private community of the person for whom you are caring.

Provider may collect certain personally identifiable information from our users at different places within this website. Provider’s definition of personally identifiable information includes any information that may be used to specifically identify or contact you, such as your name, mailing address, telephone number, mobile phone number, text message number, fax number, email address, etc. Certain information may not be personally identifiable when standing alone (e.g., your age), but may become so when combined with other information (e.g., your age and address).

Individuals and Providers have the ability to register for access to the secured area of this website. To access the secured area, you may need to provide additional information such as name, address, email address, and identification of the group or private community with whom you wish you participate. The purpose of the registration process is to verify and validate who is requesting access to the secured area of the website. Such information may require additional steps to ensure authentication. Registration also enables Provider to tailor the information you receive.

Provider may use the voluntarily provided contact information to notify website users of updates to existing products and services, new products and services, or upcoming events. Website users who do not wish to receive such notifications via email have the option to opt-out of receiving such notifications. Website users may also have the ability to opt-out of receiving email messages by updating their communications preferences within the secured area of the website.

After completing the login process, website users have the option to change their password, email address, and security question and response. If the website user forgets or misplaces their password, Premier Elder Solutions will use the security question and response to verify the website user and grant access to the secured area. To change personally identifiable information, registered users should first check their account settings in the secured area of this website, and if unable to change the information, may contact Provider by emailing info@premiereldersolutions.com and including your user name and phone number.

We recognize that when website users choose to provide personal information, they trust that we will protect their privacy and will provide them with choices about how that information is to be shared. Provider will not sell, trade, rent, or disclose the personal information that you provide unless you authorize Provider to do so, or Provider is required to do so by law.

There are some instances in which Provider may disclose website user’s personal information to our agents, third-party providers, third-party partners, affiliates and subsidiaries to enable them to perform functions on Provider’s behalf. These companies are only permitted to share, store and/or use personal information for contracted business purposes.

We may share your personal information when we believe that such action is necessary to (1) fulfill an enforceable government request; conform with the requirements of the law or legal process; (3) protect or defend Provider’s legal rights, property, this website, or other users; or (4) protect your health and safety or the health and safety of this website’s users or the general public.

3. TECHNOLOGY USE ON THIS WEBSITE.

Information about you and your use of this website is collected through the use of session and persistent cookies. Session cookies are small text files that are stored within your computer’s memory. These files are used to facilitate your navigation throughout this website.

Persistent cookies are small computer files that are transferred to your computer’s hard drive. These stored files are used in the generation of data that is fed to a contracted third party for website usage analytics and analysis. Reports created using this information will provide Provider with a better understanding of the use of this website.

Additionally, Provider may work with third party services providers who may place third party persistent cookies, web beacons, or similar technologies on your computer as a visitor to Provider’s website to collect anonymous information about the use of Provider’s website. This information allows these third party services providers to customize content and advertising. Provider does not permit these companies to collect any personal information about you using these technologies.

If you are concerned about the storage and use of cookies, you may be able to direct your internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your hard drive through your internet browser or other programs. You can also set your browser to refuse all cookies. Please note, however, that some parts of this website may not function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies.

This website does not respond to web browser “do not track” signals.

To gauge effectiveness of this website, we may collect non-personal information about the website’s users. This information may include, among other things, your: IP address, browser type, device type, internet service provider (ISP), domain names, referring and/or exit pages, operating system, date/time stamp, and clickstream data. We may use this information, which does not identify individual users, to analyze trends, to administer the website, to track users’ movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personal information.

4. INTERNAL SECURITY PROCEDURES.

Information that you share on the website is kept strictly confidential and fully secure. Your encrypted (encoded) information is protected using Secure Socket Layers (“SSL”) as it passes between your browser and this website. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Provider’s website, portal and database are hosted by Edge Hosting, a fully-managed service provider that meets the technical and physical safeguards associated with the Security Rule of HIPAA.

No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect the personal information stored through our website, we cannot guarantee its absolute security. Only authorized persons are permitted to access your personal information. All authorized persons must abide by security, privacy and confidentiality agreements.

5. EMAIL.

If you send questions or comments to an email address listed within this website or via a contact form located within this website, Provider will share your correspondence with an associate most capable of addressing your questions and concerns. Provider will retain your communications until Provider has done its very best to provide you with a complete and satisfactory response. Ultimately, Provider will either discard your communication or, in some cases, archive it. Provider will not keep your email address for secondary purposes. All information and correspondence you share with Provider will be handled in the strictest confidence.

Provider may agree that email has become a standard communication tool used by many different parties. Unfortunately, by design, standard internet email is not secure. For that reason, please do not use unsecured email to communicate information to Provider that you may consider to be confidential. Secured messaging may be available within the secured area of this website. Once you successfully login, you may be able to use this feature to communicate confidential or private information to Provider.

6. CALIFORNIA PRIVACY LAW.

Residents of the State of California, under certain provisions of the California Civil Code, have the right to request from companies conducting business in California a list of all third-parties to which the company has disclosed certain personally identifiable information as defined under California law during the preceding year for third-party direct marketing purposes. You are limited to one request per calendar year. In your request, please attest to the fact that you are a California resident and provide a current California address for proper response. You may request the information in writing by contacting Premier Elder Solutions at 13725 Metcalf Ave., Suite 354, Overland Park, KS 66223.

7. CHILDREN’S POLICY.

This website is not intended for use by children under the age of eighteen (18).

8. INTERNET PRIVACY POLICY STATEMENT CHANGES.

This Privacy Policy is effective as of September 2015 and was last updated in December 2015. This Privacy Policy is not intended to, and does not, create any contractual or other legal rights with or on behalf of any party.

If Provider decides to change this website’s privacy practices, those changes will be posted here, the home page, and other places that Provider deems appropriate so that you are aware of what information is being collected, how the information is being used, and under what circumstances, if any, the information may be disclosed. Provider reserves the right to modify this Privacy Policy at any time, so please review it frequently.